All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow 2-3 days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
At 2 Pets, we’re passionate about our products and stand behind them. Truth be told, nothing makes us happier than hearing one of our products has helped make your pet's life a little better. So if something has gone wrong, we absolutely want to help get you a replacement. We offer a 100%, no questions asked 3- year guarantee against manufacturer defects. Normal wear-and-tear do not qualify as defects. We also offer a 30-day return policy. If you're not happy with your purchase or need an exchange, just reach out to customersupport@2petsupplies.com and we'll be happy to help.
